Shipping policy

Shipping Policy

At Veronica&Sam, we are committed to delivering your order quickly and reliably. Below is all the important shipping information for our customers in the United States.

Shipping Methods
We offer standard and expedited shipping options throughout the United States. Available shipping methods and estimated delivery times will be displayed during checkout.

Shipping Costs
Shipping rates are calculated based on your chosen shipping method and the total value of your order. We offer free standard shipping on orders over a specified minimum amount. Exact shipping costs will be shown at checkout.

Estimated Delivery Time

• Standard Shipping: 5–10 business days

• Expedited Shipping: 2–5 business days (depending on your location)

Please note that delivery times may vary due to high demand during holidays or unforeseen delays caused by the carrier.

Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this to track your package until it reaches you.

Shipping Responsibility
Veronica&Sam is not responsible for delays caused by the shipping carrier or circumstances beyond our control (e.g., severe weather, strikes). Once a package has been handed to the carrier, they assume responsibility for final delivery.

Delivery Issues
If you encounter any problems with your delivery, please contact our customer support team. We will gladly assist you in resolving the issue.

Returns
For information about returns and refunds, please refer to our return policy